FAREWELL SALE RETURN POLICY

As we prepare to close Finley's Boutique, we want to thank you from the bottom of our hearts for supporting us over the years. Your love for shopping small has meant the world, and we're so grateful for every purchase that's helped make our pink door so special.

During our Farewell Sales, all items are FINAL SALE. Because we're closing our doors, we're unable to offer exchanges, returns or store credit on any purchases made on or after October 27, 2025. If you made a purchase before October 27, 2025, our normal policy applies: 

Online Orders: Our policy lasts 7 days. If 7 days have gone by since your online purchase was delivered, unfortunately we cannot offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase as well as reason for return/exchange. We do not refund shipping. Customers are responsible for shipping item(s) back to us as we do not provide return labels for returns. All jewelry, sunglasses, hair and other accessories are final sale. Email us at customerservice@finleysboutique.com and we will be happy to help you start your return. Refer to our "Final Sale items" to learn more about what is and what is not eligible for returns.

In-store purchases: We do not accept returns at this time. We have dressing rooms for you to try on your items to make sure they are the perfect fit. Our policy for in-store exchanges lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you store credit or an exchange. All items must be in original condition with tags attached. We require a receipt or proof of purchase as well as reason for return/exchange. Refer to our "Final Sale items" to learn more about what is and what is not eligible for exchange.

We kindly ask that you double- check sizing and details before purchasing, and feel free to reach out with any questions! We're happy to help however we can before checkout!

Thank you again for your incredible support as we close this chapter. We can't wait to see you in-store (or online) one more time!

SHIPPING

We offer free shipping on all regular priced orders over $100! If your order is under $100, we charge $7.95 for standard shipping. This does exclude our annual Warehouse Sale items, FLÎKR Fire® which is calculated based on weight as well as our Sunshine Tienda Hats due to size.

We ship via USPS First Class Shipping and include tracking for all orders. We guarantee your item(s) will ship the same business day if your order is placed before 4PM EST. If your order is placed after 4PM EST or on Saturday/Sunday, it will ship the following business day. Once your item(s) are shipped, your order should arrive in 2-3 business days. However, there may be some delays due to COVID-19 and holiday delays.

Other methods are available if you need to receive your item faster. Those options will be displayed at time of checkout and vary by price.